Privacy Policy for Agape Heart and Soul

At Agape Heart and Soul, accessible from https://agapeheartandsoul.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Agape Heart and Soul and how we use it. 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.   

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Agape Heart and Soul. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Free Privacy Policy Generator. 

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information we collect

Personal information is voluntarily given to us by the user. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. 

If you contact us directly, such as through our Contact form, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. 

When you register online for an account or our newsletter & blog updates, or register for one of our products or services, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. This will be clearly displayed on our website.

2a. Comments

When visitors leave comments on the site, we collect the data shown in the comments form.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. 

Visitor comments may be checked through an automated spam detection service.

2b. Log Files 

Agape Heart and Soul follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and is a part of hosting services’ analytics.

The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, gathering demographic information and checking for malicious activity to protect the site from specific kinds of attacks. 

2c. Cookies and Web Beacons

Like any other website, Agape Heart and Soul uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. 

For more detailed information on the website’s use of cookies, you may visit our specific Cookie Policy 

For more general information on cookies, please read “What Are Cookies”. 

3. How we use your information

We use the information we collect in various ways, including to: 

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud 

4. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

5. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

6. Third Party Privacy Policies

Agape Heart and Soul’s Privacy Policy does not apply to other advertisers or websites.

Our Agape Heart and Soul website may contains links to other websites. However, our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

We are thus advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

7. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. Security

This site uses electronic procedures to protect information collected online including encrypted data transmission using SSL/https, and firewalls to protect the loss, misuse and alteration of the information under our control. The use of these security measures is not a guarantee that information supplied over the Internet will not be intercepted.

9. Email and Spam Policy

We are committed to keeping your e-mail address confidential. We do not sell, rent or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency or company at any time unless compelled to do so by law.

We will use your email address solely to provide timely information about Agape Heart and Soul and its programs and services. 

In compliance with the CAN-SPAM Act, GDPR, and CASL all email sent from our website will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.

10. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

9. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. 

10. Children’s Information 

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Agape Heart and Soul does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

11. Site Content

You may access, download and print materials on this website for your personal and non-commercial use. You may also reference it and link to it.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without first obtaining written consent from Agape Heart and Soul.

12. Changes to our privacy policy

Apage Heart and Soul keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 October 2020.

13. How to contact us

If you have any questions about Agape Heart & Soul privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to email us at: privacy-cookies@agapeheartandsoul.com.